You are always welcome to call us but as a busy National Maternity Hospital, we are not always able answer phones immediately during busy clinic times or in high activity departments. We have introduced an email service in many areas whereby a staff member will respond at quieter times and within 2 working days. If your query is not urgent, we would request you avail of this service; this will free up the phones for urgent emergency calls. Please review the answers to some of our most frequently asked calls below before you call. If you cannot find your query here, you are of course welcome to call the hospital; department details are available on our Contact Us page.
What do do in case of an Emergency
An emergency casualty/walk-in service for maternity, gynaecology and colposcopy patients is provided by the Triage Department which is located on the ground floor of the main hospital; this service is available 24 hours, 365 days/year.We advise all patients to be seen by their GP before attending the hospital.
What to do if you think you are in labour / When to come into hospital?
If you are experiencing pains or think your waters might be breaking or have broken these may be signs that you are in labour.
How do I change or cancel my hospital appointment?
To book, amend or cancel an appointment, please contact the relevant clinic.
What are the Visiting Times?
These times vary depending on what area you are visiting. Details are on the Visitor's page.
Maternity: For partners or a nominated visitor and their children, visiting hours are from 8.30am to 9pm, except during mealtimes, from Monday to Sunday. A partner or nominated visitor must have a green visitors card which is is given to each patient when they are being admitted to the hospital. Two other visitors are permitted from 6pm to 8pm. A maximum of two people may be at a patient’s bed side at these times.
Gynaecology: Patients may have two visitors only at any one time from 8.30am to 9pm, except during mealtimes, from Monday to Sunday. These visitors must have a green visitors card which is is given to each Gynaecology patient when they are being admitted to the hospital.
A maximum of two people may be at a patient’s bed side at these times.
Clinics: There are limited waiting facilities in the outpatients clinics; therefore if you can avoid bringing children with you it would be appreciated.
Where is the nearest car park?
There is no public parking within the Hospital grounds. Parking spots provided by Dublin Corporation are available around the Hospital. Clamping is in operation on Holles St.
How do I get to Holles St / 60 Mount St / 65/66 Mount St?
For a more detailed Journey Planner, you can use the Transport For Ireland Journey Planner where you can select Dublin street addresses, or use a map to select two points.
By Dublin Bus: The Hospital is serviced by the following routes: 4, 5, 7, 7A, 13, 13A, 45, 63 & 84.
By Train/Dart: Short walk from Pearse Street Station. See map (above).
By Luas: A 10-minute walk from St. Stephen's Green.
Map to Holles St.
How do I get a copy of my notes?
You may request a copy of your notes under Routine Access or Data Protection.
Frequently Asked Ultrasound/Scanning Questions
Can I book a scan appointment for 20 weeks?
You do not need to book a 20-week scan appointment as the doctor or midwife will order this for you at your booking appointment.
Can I reschedule my scan appointment?
There are limited appointments available so it may not be possible. However, you can email us (email@example.com) if you need to reschedule and we will try to rearrange your appointment.
I’m in the early stages of my pregnancy and I have pain and/or bleeding. Can I have a scan?
You may need a scan but you need to attend our Triage Department on the ground floor of the hospital. You will be seen and examined by a midwife and a doctor and they will order a scan if this is appropriate.
I had a miscarriage / an ectopic pregnancy in the past. Can I book a scan?
You can email us (firstname.lastname@example.org) with your details and we will organise a scan for between 8-9 weeks.
I had a private scan and the sonographer told me to contact the hospital for another scan. What will I do?
Depending on your symptoms you may need to attend our Triage Department on the ground floor of the hospital. Ask to speak to a midwife in the Fetal Assessment Unit (Tel: (01) 637 3217 / (01) 637 3218) who can advise you.
Main Ultrasound Scanning page